Even if the actual process management is detached from digital solutions, it can be implemented much more easily. All these workflows can be mapped digitally. In addition, there are processes whose origin can be assigned to a specific department. Use cases that affect the entire company are, for example: Invoicing processes (processing accounts payable invoices or creating invoices), on the other hand, are external processes because outsiders (customers, partners or suppliers) are involved. Examples of internal processes are the hiring of new employees or the ordering of office supplies. These processes can be both internal and external. Throughout a company or in individual departments, there are various workflows that contain individual steps, as well as instructions for actions and responsibilities. Depending on the circumstances, the individual phases vary, but they usually include a modeling, execution and monitoring phase.ĭigital process management: Application examples Information and knowledge exchange between different departments.efficient cross-departmental processes,.transparent costs and responsibilities,.Generally speaking, process management includes both analog and digital processes. Process management or business process management are the terms for BPM and are used synonymously. The goal is to improve business processes in such a way that they contribute optimally to achieving the company's goals. These can include, for example, processes with other companies, systems, customers, suppliers or partners. Ideally, all of a company's business processes are included in the analysis. Definition: What is process management or business process management (BPM)?īusiness Process Management (BPM) is a method for analyzing, designing, controlling and ultimately improving business processes.
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